Just in case you’ve been having problems with Skype and haven’t seen the news, don’t go adjusting your firewall or anything just yet – they’ve been having some pretty serious problems since early yesterday.
Hello everyone,
Apologies for the delay, but we can now update you on the Skype sign-on issue. As we continue to work hard at resolving the problem, we wanted to dispel some of the concerns that you may have. The Skype system has not crashed or been victim of a cyber attack. We love our customers too much to let that happen. This problem occurred because of a deficiency in an algorithm within Skype networking software. This controls the interaction between the user’s own Skype client and the rest of the Skype network.
Rest assured that everyone at Skype is working around the clock — from Tallinn to Luxembourg to San Jose — to resume normal service as quickly as possible.
Update:
Hello friends,
Take a deep breath. Skype is back to normal.
On Monday, we’ll provide a more detailed explanation of what happened. Until then, we’d like to apologize and thank you. Precisely in that order.
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